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UK Domain Registry

We have been informed by Nominet (the current operator of the .uk domain registry) that we are required to publish this information for the benefit of all of our customers.

Customers can contact us via e-mail to helpdesk@sphereit.net, alternatively they can contact us via 0203 5888 500 or they can reach us via our postal address below.

Sphere IT Consultants Ltd, 22 Wenlock Road, London, N1 7GU

In relation to all matters concerning .uk domains or any such gTLDs that are operated by Nominet:

We will respond to any such communication within one business day and aim to resolve any such issues raised within three business days where such resolution is entirely within our remit.

To report abuse

You may report abuse of a .uk (or other gTLD domain operated by Nominet) sub-domain to helpdesk@sphereit.net

We have the expertise to take care of your business, so you don’t need to worry about technology becoming a barrier to increasing billings and meeting deadlines!

Complaints

While Sphere IT strive to deliver an impeccable standard of services for our clients, we appreciate sometimes problems can occur. If you have a complaint or are not satisfied with the service provided, we would like to know about it. We will investigate and aim to resolve the matter as soon as possible as well as provide an explanation as to why the issue had occurred.

Please use the contact details as above to get in touch with us in one of the ways listed. We may call you back or write to you depending on the best way to resolve your complaint.

When we receive your complaint, we will acknowledge it within (three or five) working days

We will then fully investigate your complaint and aim to respond within 10 working days

If the situation requires a longer investigation, we will contact you within 10 working days to inform you of this and let you know when you can expect our response