IT Support London - a Business IT Outsourcing Specialist

No matter what size your business is, maintaining the right IT company is vital to the future success of your operations. Whether you already have an IT department that requires additional assistance with day to day IT problems, or simply isn’t sure where to start and could do with an extra set of hands from an IT support team - Sphere IT is the premier London IT support company for your business needs so you can concentrate on running your business.

Located in our Central London office, we are an IT support provider with extensive experience in providing businesses with the tools necessary to propel their enterprise into the forefront of the digital revolution. With our professional managed IT support, your business will no longer suffer from the IT issues such as malfunctioning technology or outdated software.

With our cost-effective pricing, proactive customer service, and more than 20 years of experience. Sphere IT’s reputation speaks for itself as one of the more renowned IT support providers in London. We make it a mission to provide unparalleled business IT solutions in London to every client with rapid response times, allowing us to stand out amongst competitor IT support companies who fall short of such promises.

From comprehensive IT support solutions to cloud computing services in London, there are no limitations to how our helpdesk team can meet your companies IT's technology requirements and objectives, both in the short-term and the long-term. If your company is ready to take the plunge and forever revolutionise its IT, please don’t hesitate to reach out to one of our IT support specialists. We can’t wait to help you find success.

 
First Image Sphere IT company London

What makes our London IT Support Services most valued?

  • Flexible packages -to meet businesses of any size. Whether you only require the occasional piece of advice from one of our helpdesk team or full-scale server maintenance and security services, our plans can adapt to any number of requirements for london businesses.
  • 24/7 assistance -with rapid response times that enables your workforce to take care of support services quickly and efficiently, subsequently eliminating downtime and boosting overall productivity!
  • A team of professionals -who understand your expectations, recognise your goals, and knows how to help you reach them.
  • Minimise Downtime -due to our speedy response and resolution times.
  • Unrivalled Security -cyber security is the priority of any IT company to ensure secure, dependable strategies for our clients. To keep your most vital data and organisation protected from the harshest of disasters, our team assures business continuity through vigorous planning that prepares you for any unforeseen scenario.
 
First Image Sphere IT company London

Top-Quality IT Support Company in London

Sphere IT is a Central London based IT Support solutions provider that is devoted to supporting businesses that are looking to increase productivity, efficiency and profitability by providing a comprehensive array of enterprise grade Managed IT support services. No matter what your companies needs may be, our team of highly experienced professionals can guide your hand towards success with a variety of comprehensive support services in London.

From our London IT support based helpdesk, we are an IT provider to help assist with delivering fully managed business IT support services with any technical or glitches you face. We know that the language of the world of computing isn’t for everyone, which is why we make sure to provide a simple, transparent approach to our support that takes care of everything so you don’t have.

Whether you are an enterprise that requires Windows or Apple Mac technology based assistance – Our friendly team of IT professionals are ready and waiting to assist you.

 

We recognise that some businesses may want an informal arrangement, with no fixed contract whereby IT support for London business can be used on an irregular basis, as and when required.

Unlike some of our competitors, we don’t force you to buy pre-paid ‘blocks’ of support hours either. It’s really simple – you call us with the issue you require support for, we resolve your issue and you pay for the time used , rounded to the nearest 15 minutes.

Businesses are just as diverse as the clients they serve, which is why Sphere IT has three main IT Support contracts to choose from: Core, Premium and Premium Plus. No matter what support plan choose, your business will benefit from some of the best IT support that London has to offer. Take a look at just some of the features we offer below to supplement your decision.

All of our packages feature unlimited remote IT support service hours. For a fixed monthly fee you can benefit from our skilled and certified team as your IT support London based managed helpdesk, for the fraction of the cost of employing one technician in-house. No matter where you are, our professionals are always available to provide you with expert assistance.

A mutual sense of trust is vital to making our operations successful, which is why we won’t ever try to confuse you with over-complicated or predatory contract terms. Offering flexibility is important to us, so unless you specify otherwise, all of our IT support contracts are offered on a rolling 30 day basis as standard, giving you complete peace of mind. At the end of the day, we’re a partnership, and it’s in our best interest to keep your business flourishing as your trusted support provider.

We pride ourselves in responding to IT support issues quickly and taking a very proactive approach – the majority of IT problems we face are tackled before they get a chance to effect our clients. Compared to unresponsive competitor IT support partner or ill-equipped in-house IT teams, our mission is to keep your technology running at full efficiency 24/7.

With our IT support services for businesses in London, you can virtually eliminate unproductive downtimes due to technological issues, boost the security of your current infrastructure, and more. It’s vital for us to know where your business’s IT health stands before anything else, and we’re ready to go the extra mile to ensure our London IT support is delivered efficiently as possible.

Before your contract even begins, we will send out one of our fully qualified support technicians to conduct a free on-site infrastructure audit. The quality of your network infrastructure, server equipment, disaster recovery plans, and more will all be documented in this process. This helps us to understand how your infrastructure currently works and provides essential insight into the methods we might use to improve its capabilities and the ongoing support for your company in london.

Sphere IT prides itself in offering business IT support London that actually see results, and doesn’t leave clients upset over wasted time and resources. To maintain our reputation, we only employ engineers who’ve received credible & recognised certifications and have extensive experience within the industry. Including Cisco, Microsoft, Citrix and Office 365 support to name a few.

Regardless of what route your business’ journey may take you, our team is talented enough to keep your London based companies IT running smoothly every step of the way.

What our clients say about our IT support London services

IT Company London - Our key support areas

It’s the responsibility of any modern business to maintain the structure of their technical assets, which is why Sphere IT is dedicated to providing only the most efficient IT support in the City of London for businesses of all sectors.

As the market expands and skyrockets towards unprecedented growth, it’s easier than ever for businesses to lose footing amidst fast-paced competitors. Maintaining a focus on what truly matters to your business’ growth proves a challenge for anyone, as owners are suddenly forced to meet objectives all while attempting to improve their digital tools. Such a reality makes it vital for companies to bring on an London outsourced IT support provider to take care of technological issues that may arise with their Microsoft computers or Apple Macs, and therefore enable their workforce to focus on what really matters.

To keep businesses running at top shape – and ahead of the competition – our team of experts provides clients with a variety of comprehensive support in London that can propel any organisation into success.

 
On-site Sphere IT Company London

On-Site Support

Failing to appoint a reliable IT consultancy London firm can place strain on your resources, and force you to provide the salary of someone you won’t always need. By teaming up with a support team like Sphere IT, you can effectively save the time and money it costs to recruit and train IT staff, so you only pay for what you actually require.

To keep your operations running smoothly, we will send out one of our IT support London helpdesk specialists on a regular schedule to personally examine your IT infrastructure, provide staff with advice and assistance, set up new devices, and more.
Remote Sphere IT support London

Remote Support

Your business can’t afford to have downtime when it comes to maintaining its IT infrastructure. When your employees leave their desks for the day, clients and other workers who need help are forced to wait until they return. This can impact sales, customer satisfaction, and more – something Sphere IT works hard to prevent for our clients.

By allowing us to integrate with your existing support staff, we can efficiently provide assistance while your primary team is out of office, keeping your devices operating at full capacity 24/7.
Flexible Sphere IT companies in London

Ad-Hoc IT Support

Even if your business only requires a quick solution for a pestering issue, our experts are still available to help. With a variety of flexible IT support in London options available, we can provide you with answers anytime you need them, whether on a one-time basis or periodically.

No matter if you require a short solution or a comprehensive examination of your London businesses infrastructure, you can expect to receive outstanding support and unparalleled results.
IT Support plans for london

IT Support Plans

With such a wide market, we understand that not every business is built the same way. For this reason, we’ve crafted unique IT support plans that can serve your business far better than a one-size-fits-all approach.

Our scalable packages are tailored to meet specific business requirements, and prevent you from paying for services that you don’t need. Not only will we eliminate the stress of worrying about your business’ IT infrastructure, but also help you to understand the digital world as if you were one of our own — knowledge that is vital to your future success.

Frequently Asked Questions

Just some of the typical questions we as an IT company are often asked...

An IT support company provides IT assistance for companies who are either to small to justify the cost of an in-house IT engineer or require access to a team of multi-skilled experts who have experience and qualifications to serve their enterprise with all-round reliable outsourced IT support.

It is the responsibility of a Managed Service Provider to deliver support for technology services a company may operate as part of their infrastructure. These services could relate to cyber security, business continuity, Microsoft Office 365 and backup solutions to name a few.

These are the skills required IT consultants to serve their customers with first-class support. It is crucial that an IT engineer is multi-talented, so shouldn’t focus in just one area in computing. For instance, they should hold strong experience with both Microsoft and Apple products, fundamental knowledge with IP & networks, on premise and hosted servers, cyber essentials and managed services such as Microsoft Office 365.

Yes, it is not uncommon for businesses who have a branch London office to appoint us to act as their "hands on deck" to assist with tackling tasks which are only possible with an engineer being on-site. We can provide this service on both a support retainer as well as flexible ad-hoc terms that works for you. This gives peace of mind that your staff in your remote office will always have a reliable IT expert at their disposal if for example your head office is in a much different time zone.

We use a solution from ConnectWise to deliver, quick, efficient and secure access to our clients devices whether they're remote working or in their London office. This enables us to deliver first class managed IT support to our customers.

With a dedicated account manager and a team of experienced IT consultants at your finger tips eagerly waiting to assist you - they posses a wide range skills with technology including Microsoft, Office 365, Apple Mac's, remote working solutions and more. Whether you are a small or medium sized firm Sphere IT have the skill set to make sure you are delivered hassle free IT to your enterprise.

Yes indeed, we are fully able to support London based firms who have built their companies technology on the Apple Mac ecosystem. We also specialise in companies using mixed apple/Microsoft environments.

Our main client based is focused in greater London however we also have a branch office in Herts which allows us to expand our reach of IT support Hertfordshire, Bedfordshire and Buckinghamshire as well as London

Companies we work with Sphere IT support in London

Outsourced IT Support for Organisations of all Sizes in London

Our vast client base includes everything from many start-ups and charities to dozens of established small-to-medium size commercial organisations across various market sectors, along with some larger corporate clients located throughout the City of London, Greater London and surrounding areas.

Our expertise and experience in different industries such as IT support for Hospitality, Retail, Finance, Construction, Legal & HR ensures that we are well placed to appreciate the unique challenges and advise you on the best practices for your specific sector. Regardless of your requirements and objectives, whether you are looking to simply upgrade one PC to rolling out a fully managed WiFi solution in London - we boast all the means necessary to provide your business’s distinctive workforce with unparalleled support service.

At the same time, we understand that each business is different and work with you to gain an understanding of your IT support London focused requirements for your business and priorities which enables us to deliver a truly bespoke IT and Network support service. With our state of the art tools and modern services, there is no doubt in our minds that your business will benefit from a partnership with our team of experienced professionals. Contact us today for more information regarding how we can propel your business’s success, and see for yourself why we are one of the most trusted IT support in London providers around.

Keeping your business running smoothly is our business

 

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